Referral Candy & Affiliate , 2 132 recensioner
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**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.
I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you
Atendimento personalizado com muito cuidado e atenção, Tippy foi exelente e ajudou em todas as minhas dúvidas.
Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback.
-Cris
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie
Tippy is amazing. very helpful and really made the experience positive for me. i wouldnt have known half the stuff if i hadnt heard from him. excellent service and i should know as i manage support centres with over 500 agents. well done Tippy
Lorraine on the Live Chat was super helpful. Thanks again for your help today in getting set up.....
This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.
We're glad Benz was able to help! - Tom
The Referral Candy app has worked really well for us in terms of making it very easy to generate referral sales. Support team, particularly Tomas, very helpful and quick to respond.