Referral Candy & Affiliate , 2 132 recensioner
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I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!
Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.
The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)
Glad to help! If you need further assistance, we're here for you! - Jon
Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend
We're glad Benz and Hannah was able to help! - Tom
We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...
Hey Bob, thank you for your review, and for using us for over a year.
We're sorry that this crucial feature is lacking.
We're redesigning the way transactions are handled (suspicious or otherwise), and we're building a Fraud Centre to make it easier for retailers to manage.
We hope you'll give us a chance in the future as well, thank you. --Darren F.
Great support! Awesome set up and they quickly guided me through the site! Love this product, makes my job a lot easier!
helpful support got us through a technical issue. jon was great and walked us through the issue step by step
Thanks for the review! If you need help, just let us know - Jon
I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.
Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help
Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.
Derek was incredibly helpful in troubleshooting the merge tags preventing me from connecting my account. All good! Excited about this app!