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Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.
Thank you so much and hope I was able to answer all your concerns. As always, feel free to reach out when you need assistance. :)
- JC
Did a lot of research before deciding what app to download. This was by far the best option. Great customer service - Jon D was extremely prompt, helpful and informative!
Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!
Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.
Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite
Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.
Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!
We're glad Caye was able to help! - Tom
Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.
Thanks so much for the review! Feel free to reach out if you have other questions - Jelson
This App is exactly what I was looking for. Utilizing an affiliate program while being fully hands off an automated. The added bonus is the great service I have received. Benz and Derek got on a call with me and made sure I correctly set up my account with the features I want to have. STRONGLY SUGGEST using this App!
They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!
Just getting started with the app. Reached out for support and Tippy was extremely helpful in getting my campaign to be customer presentable. He went beyond my immediate questions to give my campaign a better look. Was very patient and helpful.