Referral Candy & Affiliate

JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

Support team (JC specifically) was very helpful in guiding me through how to set up my program how I wanted!

It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.

very good apps and good support with Tippy with all the details and steps.
Thank you Tippy and Referral Candy

Karen was very helpful in walking me through the set up. Looking forward to getting Referral Candy up and running on our website at www.clipperpro.com!

This app has great bones, but it leaves a lot to be desired.

PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.

CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. These pages are flat out ugly and it is embarrassing to send my customers to these pages. They honestly feel like an afterthought, like someone just slapped them together and went on their way. I take great care to make the entire experience of my ecommerce site look nice and function nice. To add this on completely destroys that. I stopped using the app for this very reason. I simply cannot send customers to pages that look as awful as these do. They do offer you the ability to fully code and customize the layout of these pages, but for a non-techinical site owner, this is a monumental task that would involve hiring a knowledgable developer to do. Just like Shopify offers nice looking default free themes for their stores, ReferralCandy needs to do the same for these pages. I may return to this app if they fix the layout of these pages, but for now I will be using something different.

Really helpful staff member JC talked me through everything! Answered all my questions and very helpful

good support - great help and right away available. it looks like we found a good referral program..

Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.