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Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution
We signed up for Referral Candy since we were looking to start rewarding our loyal customers for constantly making referrals for us, and also to have a mechanism in place that would allow new customers to avail of "earned" incentives. Onboarding was a breeze. Derek walked us through the process and explained all strategic options and things to consider. That was really helpful and we were up to speed in no time. 5/5 so far!
Jelson response quickly, very helpful and patience. My problem get resolved instantly with his assistance
Thank you for five stars! Reach out any time! - Jelson
We did not start using the app yet since we are still setting things up but Dwight was of great help and answered all my questions!
Glad Dwight could help. Please reach out to us any time if you need help! - Darren F
great customer support team and the app is fantastic
I can't believe how easy that is! Great back-end. Didn't have to customise much. Shame it can't target existing customer base (hence 4 stars).
quick, seamless integration. shows if customer opened an email. unfortunately for us it doesn't create any referrals within trial period.
NB: This review is from 2013, about a previous version of ReferralCandy.
We’re happy to hear that your onboarding experience was seamless. There are a number of factors that influence the success of a referral campaign. Some take more time than others to build momentum. I know it's been a while, but in case you're thinking about trying a referral program again, I think you'll be pleasantly surprised at the significant improvements made to ReferralCandy and it's features. Drop us a message, we're excited to work with you again. - Bryan B.
Thank you for this review! :)
- Irene
Thank you for a 5-Star review! :)
Thank you for a 5-Star review! :)