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I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them
We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene
"Ultimate Deal Mattress Hub had an outstanding experience with the ReferralCandy app for our Shopify store, all thanks to Katherine's exceptional support. Her patience, knowledge, and swift assistance made the setup process a breeze and significantly enhanced our marketing strategy. Highly recommend for anyone looking to boost their store's referral program. Katherine's customer service is truly a game-changer!"
Wow! This is such a great review. Thank you sooo much, I really do appreciate this. :)
- Katherine
In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.
Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza
Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out
Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine
Very useful app and great customer support, including Irene and all others who immediately picked up and solved the issues.
The app is super easy to setup, implement and debug - would recommend to anyone!
JC was also super attentive for when I needed some help!
Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC
Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!
We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine
We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.
Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene
Well the customer support is great! and fast response.
I would like to give full rating! thanks
Thank you so much for this review. I really appreciate it. :)
- Riz
Riz was great she was able to help me with my request in a short time. She is very friendly and professional.
Thank you so, much!
It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz