Referral Candy & Affiliate

Referral Candy & Affiliate

Recensioner (2 144)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 mars 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform ...

Thermacell Repellents
USA
Nästan 2 år användning av appen
ReferralCandy svarade 27 mars 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found ...

13 mars 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
USA
Mer än ett år användning av appen
ReferralCandy svarade 15 mars 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

15 oktober 2024

Outstanding customer service

Tetsuo
Spanien
19 dagar användning av appen
ReferralCandy svarade 21 oktober 2024

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

17 april 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist ...

FashionScape
Island
Ungefär en månad användning av appen
ReferralCandy svarade 19 april 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ...

21 augusti 2024

Irene is super helpful !!! Thank you

MOTH
Storbritannien
Mer än 2 år användning av appen
ReferralCandy svarade 30 augusti 2024

You are awesome! Thanks for writing a review. :)
- Irene

9 maj 2024

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
Frankrike
6 månader användning av appen
ReferralCandy svarade 13 maj 2024

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

27 mars 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Kanada
Nästan 3 år användning av appen
ReferralCandy svarade 29 mars 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

1 augusti 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no ...

FetchNature
Tyskland
21 dagar användning av appen
ReferralCandy svarade 21 augusti 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

22 mars 2024

I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and ...

TicoTopia
USA
13 dagar användning av appen
ReferralCandy svarade 25 mars 2024

Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy ...

10 december 2024

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
Australien
Ungefär 4 timmar användning av appen
ReferralCandy svarade 12 december 2024

Thank you so much! You are amazing!
- Roj