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Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!
We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.
It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC
Easy to start using this app.
Moreover easy to customize text and images on mail and page.
Further customer supports gives a response very quickly, thanks, Dwight.
Godness.
I appreciate your kind words. Thank you and write to us any time! - Dwight
A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable
I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.
Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.
You are welcome and thank you as well for the review! Reach out to us any time you need assistance! - JC
Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!
I appreciate your kind words! We always strive to go above and beyond! - Jelson
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!