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Tippy真的很耐心,插件也真的很好用哦,强烈推荐的哦;功能非常强大,完全帮助了客户对于我的网站的认知度,所以希望朋友们都可以来使用;Shopify有时会有点卡,但是这个插件完全不会影响到我的网速的呢,功能强大,满分
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost.
Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact!
For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :)
- Jon
Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.
Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!
Thanks so much! We're glad to be of service! - Benz
While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.
I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.
Overall have had good experience with Referral Candy. Big thanks to Jared for his help and patience. Recently had another issue crop up, and Valerie was prompt in getting back to us and giving us the answers we needed.
We're glad to hear you had a good experience! If you have any concerns, just let us know. - Jared
Karen is awesome. She walked me through the system and help us set everything up. Definitely sticking with RC not only because its a cool product but its really the service that gets you.
ReferralCandy is great! I've been using it for a long time on our WooCommerce-based store but am now migrating over to Shopify. While building our new store, I needed help with a weird issue (that turned out to be caused by another app) and Karen walked me through what to check. Without her help I wouldn't have even thought to look in the other app's settings to see what it was adding to each page.
ReferralCandy is an easy way to let customers become advocates, and it works great for us... and pays for itself very very quickly. Thanks!!
Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.