Referral Candy & Affiliate , 2 130 recensioner
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Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.
Thank you for your kind words! We appreciate the review.
Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.
Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.
Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!
We just signed up for ReferralCandy, and I was asked to take over the program without having been a part of the discovery. I contacted support via the chat and delt with Jessa and Ines a few times. Each time they were both was SO HELPFUL and answered my questions and helped me get a resolution very fast. I appreciate the amazing customer service!!
Thank you! We appreciate your review! It was a pleasure speaking with you! And of course, please feel free to reach out any time you need assistance!- Jessa and Ines
Tippy was very helpful in getting us started with Referral Candy! He was there every step of the way, and was much appreciated. He immediately booked me into a call with him and walked me through the app. Looking forward to him helping us out in the future.
Tippy is the best, great customer Service! He helped me a lot building CandyReferral into the website!
Benz was so HELPFUL, knowledgeable, patient & resolved my problem very quickly!!!! If it wasn't for her I wouldn't have been able to use this app properly & now I finally have it working thanks to her. She is a superstar & great customer service, communication skills!
Great customer service! Jon was super helpful, and replied to my questions really quickly.
The app is easy to setup
The app is working great for me so far. Jon was very helpful and patient with helping set everything up. Thanks Referral Candy!
**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.