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Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.
Thank you for the review. We enjoyed being in the demo with you! Reach out to us any time you need assistance! - Karen & Alejandra
I'm still new to the app but Lorraine helped me out with a few questions that I had. It all looks promising and I look forward to using the app.
I am so grateful for your feedback. Please let us know anytime you need help.
- Lorraine
Lorraine was extremely helpful and was very responsive to our needs. We are continuing to work through the issue but have made quick progress thanks to Lorraine and the staff at ReferralCandy. Great job!
Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.
Thank you for the 5 stars! Reach out any time. -- Derek B.
Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie
We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!
Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris
Very comfortable app. Most importantly, very USEFUL, FAST and EFFECTIVE customer support by Tom. Every time you have questions, just send them and he will respond back on time with full, instructional responses. :)
I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks
Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!
Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!