Referral Candy & Affiliate , 2,140 รีวิว

This review is about the Customer Service, not about the app itself. Needed support to change billing information. Response was quick and accurate. Jon D. was the contact. Super nice. Even followed up a few days later to make sure my issues were solved.

Great functionality and automation. Basically runs your referral program on autopilot so you hardly have to think about it! (even though you should still try to optimize it and tweak it). When I need help, the Jon is lightning fast at responding and resolving issues. I highly recommend this app.

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!

Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!

Trying to get the referral candy working through additional 3rd party within Shopify as well, provided me with some challenges and unexpected output or happening. The referral candy support team was fantastic though, very professional and may I say patient to guide me through. So great thanks to Samantha, Thomas and ultimately Derek who pointed out at me that it was just working find and where I had to look for it.
The Strength of any APP is not just in the power it can do, but equally so in the Power of the Support team and the Professional organization behind it. Samantha, Thomas, Derek and all the rest of your support team. Thank YOU!

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas

BARB
OFFICE MANAGER

Great customer service, thanks Karen!

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

They have amazing customer service. Very quick and efficient! They reply to emails right away and the chat on the tool is very handy.