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The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Dwight was super helpful. Jumped on a call when we were trying to work out some integration issues. Was honestly starting to look at other programs, but definitely with the right company, able to do exactly as we wanted.
Wonderful app and customer service! Derek was my customer rep and he was extremely helpful. Highly suggested.
We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!
Thank you for the positive review! It was a pleasure answering your questions - Cris
This app is very easy to setup and easy to use. Derek has been beyond helpful with any question that I have hadd. App is very easy to use and our program has started growing quickly
Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.
Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC
Great app, Derek was very helpful and quick in response when we had technical issues or questions regarding strategy.
Tom really help with an issue following up with me several times! Good job! Greast customer service!
La mejor aplicación para atraer nuevos clientes a través de clientes de tu tienda. Su soporte es de primera. Karen siempre está disponible para cualquier consulta o resolver algún problema. Lo recomiendo.
Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!
Thanks for the feedback! Reach out any time! - Katherine