Referral Candy & Affiliate
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I am a new ReferralCandy user but the support experience so far has been absolutely amazing. They proactively reviewed our new campaign and reached out to offer help. Jovan was incredibly helpful in answering all my questions and guiding me on best practices. And I needed a quick question answered through their support chat and I got a response within minutes from Jon. The tools is easy to use, and the team makes it easier. Thank you for all the help.
Thank you so much for the kind words! We’re really glad we could help you get started and guide you through the setup and best practices. Always here if you need anything as you continue exploring the app.
- Jon and Jovan
ReferralCandy has been a game-changer for our store. We use it to run both our referral and affiliate programs, and it’s made the entire process incredibly easy to set up and manage. The integration with Shopify is seamless, the dashboard is intuitive, and the automation saves us a ton of time.
What really stands out is how simple it is for customers to share and for us to track rewards accurately. It’s helped us turn happy customers into real advocates for our brand, and the results have been very consistent.
Highly recommend ReferralCandy to any e-commerce brand looking to grow through word-of-mouth and affiliates without adding complexity to their tech stack.
Thank you for taking the time to share such detailed feedback! I’m really happy to hear how ReferralCandy has helped streamline both your referral and affiliate programs. It’s great knowing the setup, automation, and tracking are working well for you, and even better that your customers are becoming strong advocates for your brand. Always here if you need anything along the way.
- Roj :)
Great customer service who solved all my questions! There is only hard to change the languge to our prefer one.
Thank you for the kind words! I’m really glad I could help answer your questions and get everything sorted out for you. Feel free to get back to us anytime. :)
- Jessa
Riz from customer service was really helpful, very quick response and solves problem efficiently, 5 star customer service
Thank you so much for the kind words! I’m really glad I could help and get everything sorted out quickly for you. Always happy to assist whenever you need support.
- Riz
Good app, we get a ton of referral orders on the platform, and just engaged the Affiliate. Jovan crushed it for customer service.
Really appreciate the shoutout. I’m glad I could help, and it’s great to hear you’re getting strong results from both referrals and affiliates. Always here if you need a hand with anything.
- Jovan
We had a great experience with the support team. They were responsive, patient, and helpful. Every question was addressed clearly and promptly, and I felt well supported from start to finish.
I truly appreciate you sharing this. I’m glad I could support you throughout the process and make sure all your questions were addressed clearly. Don’t hesitate to reach out if there’s anything else I can help with!
- Charlie
Superb customer support from day one - especially from Jessa in that case. Keep up the good work!
Thank you so much for the kind words! I’m really glad I could help from the start and appreciate you taking the time to share this.
- Jessa
support team is responsive, helpful, and always quick to resolve issues.
Really appreciate the feedback! I’m glad I could help and get things resolved quickly for you. Always here if you need anything.
- Roj
Really responsive support. Had issues with Tremendous integration, but got patient support to get it working. Thanks!
Thanks for sharing this! I’m glad we were able to work through the Tremendous integration together and get everything running properly. Don’t hesitate to reach out if anything else comes up.
- Riz
回覆得很快, 很專業.!! 讚~~
Thank you so much for this feedback! Please feel free to reach out anytime you need help.
- Charlie