Referral Candy & Affiliate , 2,132 条评论

JC was extremely helpful! Answered all my questions. The app is great I set the entire app up in under 30 minutes and tested it. All the questions I had were immediately answered via their live chat. I highly recommend + customer service is great. App is very clean and it seems like it is marketing-driven VS just an app that doesn't have much marketing drive. I think the developers of the app want you to have viral referral campaigns as it's a win-win compared to other affiliate apps which are not really prioritizing the success of the affiliate program. 5/5 stars

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!

I had initially written a 5 star review after being asked to many times by the (bordering on obsequious) customer support team.
Setup was fine, if rather time consuming.
Once in the testing phase, I noticed a couple of bugs - social media links didn't work on what they call the 'Share Page' and on mobile view , a horizontal scroll bar was visible on the front end - a sign that an element on the page was overflowing (a sign of poor web dev).
It's now been three weeks since raising the issues with support. Neither have been resolved and I was in fact told that to sort the mobile responsiveness issue, I should hire a web developer - TO FIX THEIR OWN POOR WEB DEVELOPMENT!
This left me pretty flabbergasted, to say the least.
I'm not a perfectionist, but we do have high standards and sloppy design like horizontal scroll on mobile and broken social links I'm afraid, fall way short.

Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.

Innah was the best- thanks for the rapid, clear instructions!

Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!