
Referral Candy & Affiliate
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (1,525)
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Great customer service from Tippy, answered all questions quickly and with a real understanding of what I needed to achieve. Would highly recommend.
JC ROCKS! - Quite a few times I have felt overwhelmed setting up silly apps that just have way to many customizations I have just given up and immediately go to chat and ask for help when installing a new app. I Was blown away by JC's kind attitude to walk me through literally step by step the exact set up I asked for. Made the whole process super simple and only took me like 15 mins. Now I fill absolutely confident mailing all those past customers and knowing they will be able to sign up right. Thanks for the awesome customer service!
I appreciate the review! Reach out to us any time you need assistance! - JC
Just getting started but we've had some excellent service from the team! Looks like this is perfect for what we're looking for.
Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!
It was my pleasure! Thanks for this review and please write to us any time! - Dwight
It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.
Hello Kun,
We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat inquiries, unfortunately, it took us over an hour to respond to that one message you left us outside our office hours. Thank you for your feedback, we will use this as an opportunity to improve the experience we provide our clients.
Great help and customer service. Derek was very quick to answer all our questions and help us get the app installed and running :)
AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING
Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.
We appreciate your review! Just hit us up whenever you need assistance - We are here to ensure you have an amazing experience with the app!
Tippy provided great assistance in creating several new accounts, for our multiple shops, so that they are running as we need :)
Apps looks great, customer service is great. Help at the very beginning to install it, customize it and whatever you need. Only good words for the team.
Thank you so much for this wonderful feedback! We appreciate it. :) Please let us know anytime you need help.
- Benz