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Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.
Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.
I just installed the app and the customer support helped me with every detail of the integration. Great app and service!
Great app with even greater customer support! We had some trouble with the email editor and their engineering team fixed it right away.
Tippy was GREAT!...He did an awesome Job helping me out with the whole setup process! I still playing around with the free trail but I'm hopefully that I will be a forever customer!
Thanks again Tippy!
Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!
JC was extremely helpful in helping me get set and started, giving me tips and advice for optimum results. He took the time to chat with me over zoom and help out with a couple of installations and syncing of data with emails.
we are just getting started with referral Candy, so I am not sure how we like the functionality yet, but the support has been first rate. Derek was happy to get on a screen share with me to walk me through the basic setup and help us get it launched. very helpful and quick to respond.
The support is quick and great! 100% recommended. We were able to do a referral program that has exceeded our expectations.
I appreciate the review! I'm glad you're happy with the app! Hit us up any time you need assistance! - Karen
Very nice and quickly support by Jon when I opened the chat to ask for help. I´m trying the app and I hope reach my expectation