Referral Candy & Affiliate , 2,140 条评论
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Ferry was very easy to talk to and gave me some direction to add coupons and logos to my referral page. It's not easy figuring what offers to give Referrals but I'm getting into the swing of it thanks to Ferry's call. Good boost for me to not give up and take all possible angles to make the visitors shop.
The only communication with customer service is by email, no phone number to call, and they take a few days in responding. The app doesn't even work like it is supposed to and keeps spamming my customer with invitations that don´t even work
Hi there. Our sincerest apologies if you had a hard time setting up the campaign. One of our success managers will be reaching out to you via chat and email to help you with your concerns. We're hoping to hear from you real soon. :)
UPDATE:
Hi there. Looks like you got in touch with one of our success managers via chat last Friday. We're wondering if the concern you raised was resolved or you need further assistance? We will be sending you another email today so we can fully assist you with any other concerns you many have, and hopefully schedule a call with you. Looking forward to hear form you again. :)
Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.
I have used this and it is Amazing! the support team is great especially pink chicken who was ever so helpful as to talk me through the process and figure out what i needed to do. I highly recommend you reading this to get referral candy.
The support was fast, helpful and friendly. Thank you Sherwin for solving all my doubts and issues!
The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.
Fast response live! Loved the quick reply on chat. I am new to this and that means everything! Thank you so much!
Haven't used the APP much, but I just want to say they have the best customer service! Thank you so much Benz for helping me! You guys are the best!
Great help and customer service. Derek was very quick to answer all our questions and help us get the app installed and running :)
WOW - did I mention the customer service? Great product and great customer service. Adam was really happy to helping me set-up the campaigns and easily answered any questions i had