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Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.
Thank you for your kind words! If you need assistance, just let us know. - Jon
This review is for customer service:
I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.
Thank you for the review! I appreciate it! - Ines
JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.
Thank you so much for this awesome review! Please get back to us anytime you need help. :)
- JC
This Apps is everything. Great
Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.
I appreciate the review! Let us know whenever you need assistance! - Jessa
Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!
Thanks as well for taking the time to talk to me today. Please do not hesitate to reach out anytime. :)
- JC
Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!
Thank you for the review! Let us know if you have further questions - Katherine
So far so good! Tippy has been great helping me set up the Referral App. Very easy setting it up and so far I like what I see! Looking forward to seeing the results from using Referral Candy!
Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app
We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine
JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.
I'm here for you anytime! :)
Thank you so much for this review.
- JC