Referral Candy & Affiliate
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (2,174)
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Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. He is very helpful and always attends to my queries with adequate care.
You are very welcome and it's nice to know that all your queries have been attended to. Do let us know whenever you need assistance.
Amazing app! Great support too!Special thanks to Jon, who made my experience with the app more enjoyable!"
Thank you for writng an awesome feedback for us today. We're sol glad to have assisted you with your concerns.
- Jon
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene
Irene was really helpful!
And you were fantastic as well. Thanks so much for this review! :)
- Irene
Very useful app and great customer support, including Irene and all others who immediately picked up and solved the issues.
You are welcome, and thanks also for writing a review. It was our pleasure to have assisted you. Please reach out anytime you need help.
- Irene
Referral Candy was so easy to set up and the team (Jessa) was incredibly helpful with any of my questions. She really went above and beyond to help and optimise my programme and her advice has worked! Highly recommend
Thank you so much for your kind words! We're thrilled to hear that you found Referral Candy easy to set up. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!
- Jessa
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine
Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service
Thank you so much for this review. :)
- Katherine
Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!
That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah
Katherine helped me for an hour or so until everything was ready.
I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.
She is someone every company should hold tight to and tbh, i'd give her a pay raise.
A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.
11/10 rating. Thanks again.
Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine