Referral Candy & Affiliate

Referral Candy & Affiliate

评论 (2,144)

整体评分
4.9
每个评分等级的数量
  • 89% 的评分是 5 星
  • 9% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2020年5月13日

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Zenit, LLC
美国
大约3年 人在使用应用
2020年2月24日

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Perky Perky
美国
大约3年 人在使用应用
2020年11月30日

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Perelel
美国
大约3年 人在使用应用
2019年3月4日

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

Eva Mattress
澳大利亚
大约3年 人在使用应用
2021年10月1日

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

6AM RUN
美国
大约3年 人在使用应用
ReferralCandy已回复 2021年10月1日

Thank you for the kind words! I'll definitely let Valerie know - Derek

2020年4月20日

Looking forward to trying this app. Chatted with their agent, Tippy, who was very helpful and took the time to walk me through all the features. He answered all my questions about sending a Invite Link to old customers, customizing messaging on popups + emails for new customers...

Seems like a straightforward tool!

Lucky Iron Fish
加拿大
大约3年 人在使用应用
2021年12月27日

Response time was fast. Lorraine was very helpful! Different options were suggested and given which is critical when making a decision.

Nutr Machine
美国
接近3年 人在使用应用
ReferralCandy已回复 2021年12月28日

Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine

2020年7月16日

The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries.
The app itself needs some work:
1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program.
2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy.
3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings)
4. Having in app chat support would be helpful too.

Overall CS and documentation is really good.

Elevar Sports
印度
接近3年 人在使用应用
编辑时间:2020年10月19日

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Your Food Collective
澳大利亚
接近3年 人在使用应用
2020年5月10日

Very easy to install, use, and great support! The interface is simple, and the integration works very well.

REVEL BREWING CO
澳大利亚
接近3年 人在使用应用