Referral Candy & Affiliate

Referral Candy & Affiliate

评论 (2,144)

整体评分
4.9
每个评分等级的数量
  • 89% 的评分是 5 星
  • 9% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月9日

Amazing app and great support by Jessa

Supertails
印度
2年多 人在使用应用
ReferralCandy已回复 2024年9月11日

Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa

2024年8月23日

You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!

yuge-private-teststore1
日本
大约1个月 人在使用应用
ReferralCandy已回复 2024年8月30日

We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz

2024年3月25日

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Thermacell Repellents
美国
接近2年 人在使用应用
ReferralCandy已回复 2024年3月27日

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine

2024年3月13日

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
美国
1年多 人在使用应用
ReferralCandy已回复 2024年3月15日

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

2024年10月15日

Outstanding customer service

Tetsuo
西班牙
19天 人在使用应用
ReferralCandy已回复 2024年10月21日

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

2024年8月21日

Irene is super helpful !!! Thank you

MOTH
英国
2年多 人在使用应用
ReferralCandy已回复 2024年8月30日

You are awesome! Thanks for writing a review. :)
- Irene

2024年4月17日

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
冰岛
大约1个月 人在使用应用
ReferralCandy已回复 2024年4月19日

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

2024年8月1日

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
德国
21天 人在使用应用
ReferralCandy已回复 2024年8月21日

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

2024年12月10日

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
澳大利亚
大约4小时 人在使用应用
ReferralCandy已回复 2024年12月12日

Thank you so much! You are amazing!
- Roj

2024年3月27日

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
加拿大
接近3年 人在使用应用
ReferralCandy已回复 2024年3月29日

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa