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Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!
Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
very reactive and very patient, very good service
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
This is probably the best referral app you can get, and the service is amazing too - Valerie is an absolute star! Highly recommend to anyone looking for a referral app!
Yaayyy!! We're glad to hear that you love our services. Looking forward to seeing great results on your campaign.
- Valerie
Tippy was super helpful. He offered to set up a second account for us for no additional charge because I was trying to set up 2 different Cash Rewards for different programs.
I was able to set up my program, get the link out to our ambassadors and get a sale the next day. No sale since the first one (one week later) but that of course is on our ambassadors.
Interested to see how the rest of the process goes, still on my 30 day trial
I loved the app made a lot of money when I used influencers and customers . I had a few difficulties but they gave me support fast thank you