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Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!
We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.
It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC
Easy to start using this app.
Moreover easy to customize text and images on mail and page.
Further customer supports gives a response very quickly, thanks, Dwight.
Godness.
I appreciate your kind words. Thank you and write to us any time! - Dwight
A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !
Thanks for all the help JC! JC was super helpful in resolving a problem we had and review our settings to make sure things were setup ok. Great service!
We really apprecite this feedback from you. Thank you so much and please reach out anytime you need assistance. :)
- JC
Jon was super helpful with the setup of our referral campaign. He had great patience and answered all our questions.
Thanks as well for your patience and it was a pleasure helping you out.
- Jon
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable
Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.
I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.