Referral Candy & Affiliate

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.

I had high hopes for Referral Candy but the service was ineffective and and the customer service was disappointing.

Overall the product is easy to use but very poor in execution. You have to create what seems like a million discount codes which clutter your shopify discounts area. You have a seperate tool to upload your look and feel which is archaic and not very intuitive. No gamification and little customisation on what is offered. Overall the product is very poor especially given the other products on the ...

Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!

I had initially written a 5 star review after being asked to many times by the (bordering on obsequious) customer support team.
Setup was fine, if rather time consuming.
Once in the testing phase, I noticed a couple of bugs - social media links didn't work on what they call the 'Share Page' and on mobile view , a horizontal scroll bar was visible on the front end - a sign that an element on the ...

Unable to toggle on/off! The app does what it says, however, if you wish to de-activate, there is no toggle on/off button. If you wish to cancel your free trial, there is no cancel membership in accounts/billing. There is a big Delete all information button, but it doesn't say if that cancels the membership. Please just add a few simple buttons to allow transparency for users to turn off program ...

This app has great bones, but it leaves a lot to be desired.

PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.

CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. ...

$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.