Referral Candy & Affiliate , 2,132 条评论
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I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.
Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon
Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.
I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah
UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.
Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.
This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.
Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)
Easy to work with the team. They are quick and responsive to your needs.
J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher
Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.
Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.
Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.
We are very happy to have assited you and looking forward to seeing great results with your campaign. Please feel free to get back to us should you need assistance. :)
- ReferralCandy team
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.