整体评分
4.9
每个评分等级的数量
  • 89% 的评分是 5 星
  • 9% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月19日

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
墨西哥
9天 人在使用应用
ReferralCandy已回复 2024年3月22日

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

2024年3月19日

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
英国
14天 人在使用应用
ReferralCandy已回复 2024年3月22日

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

2024年2月7日

Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!

Auclair Sports
加拿大
大约1个月 人在使用应用
ReferralCandy已回复 2024年2月9日

It's a pleasure assisting you with your concerns. Thank you again for this feedback.
- Katherine

2024年3月29日

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
美国
10天 人在使用应用
ReferralCandy已回复 2024年4月12日

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

2024年4月13日

Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.

Medskin Beauty
挪威
大约21小时 人在使用应用
ReferralCandy已回复 2024年4月15日

Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine

2024年3月7日

great service, instant help. Very thankful for the support of this app.

Understatement
瑞典
7个月 人在使用应用
ReferralCandy已回复 2024年3月11日

Thanks again for this review. You are amazing too! :)
- Lorraine

2024年2月22日

Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!

Jetsy Designs
美国
大约1个月 人在使用应用
ReferralCandy已回复 2024年2月27日

You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine

2024年2月7日

Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!

Yee Yee Apparel
美国
11天 人在使用应用
ReferralCandy已回复 2024年2月9日

You can get back to us anytime you need assistance. Thank you! :)
- Innah

2024年2月25日

Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.

elhartista HUB
墨西哥
6天 人在使用应用
ReferralCandy已回复 2024年2月27日

It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris

2024年1月28日

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
香港特别行政区
3个月 人在使用应用
ReferralCandy已回复 2024年2月6日

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris