Referral Candy & Affiliate , 2,132 則評價
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UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.
Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.
5 stars so far. We have only installed the App today and the setup has been really straightforward and Katherine was really helpful and answered all of our setup questions within minutes. We hope to see great results from such an easy to use App. And even better that it integrates with Klaviyo!
You're amazing! Thanks so much as well for this review. Please let us know if you have concerns in the future and we are here to help you out.
- Katherine
Support team (JC specifically) was very helpful in guiding me through how to set up my program how I wanted!
Pleasure is all mine. Thanks again for this review and hope to see great results on your referral program.
- JC
I am developer and was implementing Referral Candy affiliate program for the first time. I ran into a blocker and fortunately connected with Innah via the help portal on the dashboard. She was great to work with and answered all of my questions promptly. Thanks again for the help!
You are welcome, and please get back to us anytime you need help. :)
- Innah
Karen was amazing and very attentive. Overall I am enjoying my experience with Referral Candy. Great work!
Thank you so much for this amazing review. We're so glad to hear that you're enjoyig our services. :)
- Karen
JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!
This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :)
- JC
Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.
No referrals - didn't work for us, and totally overran our discounts tab.
Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine
Lorraine was great just now with customer service. Their online chat help is great!
You are awesome! Thanks as well for this feedback. :)
- Lorraine
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :)
- Cris
JC was so helpful. I'm new to ReferralCandy and not really familiar on how it works. I found it more easy to understand once I asked JC :)
It's what we do best and thank you for appreciating it! :)
- JC