Referral Candy & Affiliate , 2,132 則評價
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Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.
So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended
We are using the app for almost a month now and it seems to be working just fine. Responsiveness of their support team is truly outstanding!
Great app and really helpful team. They helped me to make all theme customizations I needed very fast.
Thank you for your kind words. If you need further help, just let us know - Lorraine
Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.
We're so glad to hear your feedback! If you have more questions, we're here for you - Cris
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.
got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Lorraine
Convenient because you can customize the settings.
Furthermore, the support system is also substantial.
They will respond quickly and politely to your questions.
Thank you for your kind review! Let us know if you need any help. - Darren F.
Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.
You are definitely welcome, and it was a pleasure helping you out. :)
- Katherine
Edmund and Tom were perfect! They understood my problem and they took the right decision for my store.
Great customer service!
Max