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Dwight was friendly, knowledgeable and helpful! He quickly tuned into the issues I was having and was able to guide me through quickly.
I really appreciate your great support, especially to Benz. I have asked several questions and the response as really quick and the explanation was very clear.
The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.
Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.
I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.
I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.
You are awesome! Thanks again for writing this review and reach out to us anytime you need anything. :)
- JC
Great app so far from what I've seen from the back-end. Amazing customer support from Referral Candy (Benz in specific!) in helping to extend the trial period as we experienced delays in getting our developer to assist with custom coding. Look forward to setting it live soon!
Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.
Referral Candy is a great app to unlock more potential customers. Jon from support was very courteous and helpful and got back to me fast about my inquiry. Thanks, guys!
Thanks for your kind review. Glad Jon could help! - Darren F
Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.
Glad I could help! Thanks! - Tom K.
So far it's pretty good, because we are in the testing phase. BTW, the guy who name Benz was so sweet. He patiently answered many of my questions and very helpful. Look forward to this app bringing me more surprises.