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I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)
I had high hopes for Referral Candy but the service was ineffective and and the customer service was disappointing.
NB: This review is from 2018, about a previous version of ReferralCandy.
Thank you for your feedback. I hope in the future you can give us another try so we can deliver a successful referral campaign and great support as we have for thousands of other merchants.
It is a very easy app to use and implement. The customer r service was also very prompt . I recommend this to anyone looking to add a referral program
Thank you so much for your feedback. Please reach out anytime you need help. - Jon
I have questions on how to implement the app and the support, John, patiently helped me. I am now implementing it to my store.
We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.
This app is so great. And the service is very attention, specially Jon. I loved it and certainly, I will recomend.
Simple to use app. JC was very clear with his explanation and allowed us to understand the platform a lot better. Thanks!!
Thanks so much! Glad I could help. — JC
The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.
We are so grateful for your awesome feedback. Thanks again and please reach out anytime you need help.
-Jessa
I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!
Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.