Referral Candy & Affiliate
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (2,175)
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根據評分
Really helpful staff member JC talked me through everything! Answered all my questions and very helpful
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC
good support - great help and right away available. it looks like we found a good referral program..
Thanks so much! Glad I could help. — Benz
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you.
-Ines and Jon
Innah was the best- thanks for the rapid, clear instructions!
You are most welcome, and thanks again for this review! :)
- Innah
Lorraine was amazing helping me with questions bothering me and answered my questions promptly! Thank you Lorraine
I am so glad we have sorted out all your concerns and thank you as well for this review.
- Lorraine
Amazing experience so far, JC was super helpful! Will update again after the first few months of use
You are most welcome, and it was great talking to you. :) - JC
App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.
Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out to you to help quickly get this sorted. Thank you!
UPDATE:
Hi again, we’ve been trying to reach you. We’ve figured out what happened and the fix is fairly simple to implement (instructions also sent via email). Just let us know as soon as you are ready and we’ll help get everything setup.
AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING
Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.
Apps looks great, customer service is great. Help at the very beginning to install it, customize it and whatever you need. Only good words for the team.
Thank you so much for this wonderful feedback! We appreciate it. :) Please let us know anytime you need help.
- Benz