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Katherine's customers service is amazing! I love the referral candy team! They are so helpful in navigating how to run a successful campaign.
We love you too! If you need further help, we're just here, waiting for you - Katherine
I had questions and Cris was more than help and patient! Plus it is a great tool to help increase customer base.
Thanks for the positive review! It was an absolute pleasure to assist you! - Cris
Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily
We need a little different setup structure for our referral program that required help from the ReferralCandy Support Team. Tippy was extremely nice and helpful. He even answered some of my questions about how to optimize the campaigns and best practices!
Still setting up RC but JC & Caye have been super helpful and patient while we ask our myriad of questions. If your looking for an affordable and easy solution to reward your customers or to reward your promoters/influencers then take a look at RC. Setup is easy, Merchant proof. We also like the Klaviyo integration. thank you for your onboarding support RC :-)
Thank you for your kind words. JC, Caye and Hannah will be delighted to hear this! - Tom
Karen from referral candy was amazing. She answered all our questions about setting up referral candy (and we had a lot of questions!). Although not the lowest priced, the combination of features and great support won us over. Thank you Karen.
Amazing customer service! Derek answered all of my questions and went above and beyond to help us get the most out of the referral program.
Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.
I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.
I appreciate the review! It was a pleasure assisting you today! - Karen
Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers