整體評分
4.9
各級評分數量
  • 89% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月3日

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
美國
使用應用程式 3個月
ReferralCandy 已回覆 2023年10月5日

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

2023年5月10日

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
美國
使用應用程式 大約1年
ReferralCandy 已回覆 2023年5月17日

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

編輯時間:2023年5月15日

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
澳洲
使用應用程式 大約1個月
ReferralCandy 已回覆 2023年5月10日

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

2016年8月17日

Easy to work with the team. They are quick and responsive to your needs.

Seektheuniq
新加坡
使用應用程式 接近8年
編輯時間:2018年12月14日

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
美國
使用應用程式 接近7年
2016年3月17日

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
美國
使用應用程式 6年多
2018年11月29日

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
英國
使用應用程式 5年多
2019年1月9日

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
美國
使用應用程式 5年多
2022年7月12日

This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.

Thermogel Body Toning Gel
美國
使用應用程式 大約5年
ReferralCandy 已回覆 2022年7月18日

Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)

2020年7月30日

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
美國
使用應用程式 接近5年