Referral Candy & Affiliate , 2,124 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.
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We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.
Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!
Thanks so much for the review! Reach out any time! - Mardie
I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)
Excellent client service, thank you Tom K. !!! However, some of the features are not translated into French (ex: the widget) which makes it incomplete to use in French language :(:( It would be great if this could be taken into account and improved.
Needed help with support to get things started but their support team was great - very helpful and responded quickly.
My pleasure! Let us know anytime you need help. Thank you again for the review.
- Vino
Our brand signed up for Referral Candy and had so many questions about navigation, implementation, and set up – however Jon was so amazing in answering our questions with ease and supporting us every step of the way! He's been absolute great at responding to our emails and chat. Amazing service and look forward to seeing the results from the program!
Hi! I'm grateful for the appreciation. I'm happy to have answered your questions and this review inspires me too - Thanks! - Jon
I'm still working on launching our referral program, but so far the support from JC and Lorraine on the RC team has been very helpful! Happy with the app and support so far.
Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!
We are so happy that you're enjoying our services and we're excited to see great results from your campaign. :)
- Benz and Jc
dwight is very helpful, gave me a good walk through of how the app works and all, much appreciated really havent tried the app though
Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!