Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

Edited January 14, 2019

I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.

LeenaandLu
United States
6 months using the app
March 16, 2023

Very clear instructions and helpfull. Many thanks JC for your kind concern and help on my problems !!

Made with CARE
France
6 months using the app
ReferralCandy replied March 17, 2023

Thank you for the review! Reach out to us any time you need assistance! - JC

December 28, 2018

Tippy was very agreeable and knowledgeable. I have an interesting case where I would like to use customer referrals as well have an affiliate program. He helped me see that I can have both using Referral Candy! I have to use two accounts to achieve this but it is nice because then things are completely separate! I am excited to get to work and customize these programs. The one thing I really like is the automation of the program. Thanks again for the information Tippy and I will be messaging you for further help.

OHM Connect
Canada
6 months using the app
April 23, 2018

Sherwin has been greatly helpful

Angarde
France
6 months using the app
June 16, 2017

Exceptional Support. Now we will see app performance over time.

Solar Eclipse Earth
United States
6 months using the app
February 12, 2019

Honestly, the best customer service and technical support I've ever experience. Tippy is my new point person for all my referral and affiliate programs. Thank you!

GetBounce
Canada
6 months using the app
May 21, 2019

Tippy was a great help with the set up process of ReferralCandy. We are excited to see what ReferralCandy can do for our e-commerce business

Jordan Craig
United States
6 months using the app
February 14, 2019

We are currently trying out Referral Candy and are pleased with how easily the app integrates with Mailchimp. Our advocates are aware of the referral program. Tomas has been helpful in advising and recommending the best way to setup our program and provided a quick easy to understand training.

Brummelli
United Arab Emirates
6 months using the app
September 4, 2019

So far great experience and Karen, one of their customer experience personnel really helped me to set up my campaign. Really great.

Surviveware
United States
6 months using the app
June 16, 2022

Michaela Clemente was top notch in customer service. Provided the assistance that I needed in a timely panner & a wonderfully positive attitude. Thank you for a great app & for hiring great employees!

hegen.us
United States
6 months using the app
ReferralCandy replied June 16, 2022

Thank you! Your kind words warm my heart! We're always here to help! - Mickey