Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 28, 2021

we are highly recommend this app and their costumer support team.
Dwight was very helpful answering all our questions quickly, Thanks!

MASTER CRAFTSMANSHIP
Japan
5 months using the app
ReferralCandy replied October 28, 2021

Thank you for the kind words! Always happy to be of assistance! - Dwight

December 19, 2019

Jon and Benz are truly helpful people. Their quick response was actually surprising given my perception of this business as being pressurized and highly trafficked. My questions were answered with a personable approach but concise and professional. That's my style! Keep it rolling!

sonarios.com
United States
5 months using the app
June 3, 2020

Derek was really great with me. I didn't know how to do...ANYTHING! And he was very patience and kind. Thank you!

RCKISS FITNESS
Mexico
4 months using the app
May 22, 2019

Super stable app. Manages thousands of users with no problem. Great support too. Apparently the minimum is 100 chars here.

Abella Eyewear
Canada
4 months using the app
December 16, 2019

探した機能がここにありました!
このアプリはすごくオススメ!
サイトを広めるには打ってつけの機能です。
サポートがしっかりしている
ティッピーがとても親切丁寧に対応してくれました。
これからも利用していきたいと思います。

0stock
Japan
4 months using the app
Edited September 27, 2018

New to this APP - so far customer service is ON POINT. Tippy was very helpful and patient with me while I had technical difficulties. Thanks!

UPDATE: Needing help again today and Lorraine was quick to respond and solved my issue immediately. Can not express enough how impressed I am with the customer service from these guys. A++

Champ Chest
United States
4 months using the app
January 19, 2023

Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.

BackPainHelp
United Kingdom
4 months using the app
ReferralCandy replied January 20, 2023

I'm glad I was able to assist! Reach out to us any time if you need assistance! - Benz

July 16, 2018

Tippy is the best! He spent ALL DAY in the chat with me in order to solve my VERY unique issue! His customer service can't be beaten! :)

Pur Attitude
United States
4 months using the app
May 24, 2022

We've just installed this app and had some great support from the Referral Candy team in answering any questions we had on how it all works. Katherine in particular was extremely helpful and responsive in their inapp chat.

Bloom Jersey
United Kingdom
4 months using the app
ReferralCandy replied May 31, 2022

You are welcome! Thanks as well for writing a review. :) Please reach out anytime you need help.
- Katherine

October 29, 2020

We use the app together with Klaviyo and it works perfectly fine. The support is very good. I can refer Referral Candy ;)

HAKUMA
Austria
4 months using the app