Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

February 4, 2019

They have wonderful customer support! Tomas helped me customize our app with quick and clear answers. I definitely recommend working with him!

Stix
United States
4 months using the app
Edited December 19, 2018

I didn't know how to set properly the app in order for my store to benefit from the whole spectrum of possibilities taht ReferralCandy offers, hopefully Derek took the time and kindly helped me for several days and now it works perfectly!
Thanks a lot!

My Holy
France
4 months using the app
August 3, 2020

Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!

KH DISTRIBUTION
United States
4 months using the app
October 24, 2022

Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation

Sustyfoods Singapore
Singapore
4 months using the app
ReferralCandy replied October 26, 2022

Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris

December 15, 2020

Huge thank you to Lorraine who helped me setting up our account and offer and supporting me along the process. Highly recommended!

Sympli
Canada
4 months using the app
February 12, 2021

Karen was lovely and really useful in helping me set up my referral post on my website from changing the colour of my button and including link for my imagery

Okiki Skincare
United Kingdom
4 months using the app
December 21, 2017

Very helpful tech support when I had questions!

Purelyalpaca
United States
4 months using the app
October 29, 2019

Really easy to use and very helpful support team. Results are also clear and trackable on the dashboard. Would definitely recommend.

Jean Patrique Professional Cookware
United Kingdom
4 months using the app
January 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Lanolin Beauty International
Australia
4 months using the app
ReferralCandy replied February 1, 2022

Thank you for the kind words. I'll be sure to let JC know! - Tom

November 2, 2022

Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.

Top Dog Food & Supply
United States
4 months using the app
ReferralCandy replied November 14, 2022

Thank you for the review! Assisting you was a pleasure :) - Karen