Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited August 27, 2020

Great experience working with Jon. He answered all my questions and was pleasant to work with. We've enjoyed using Referral Candy thus far.

Growfragrance
United States
About 2 years using the app
Edited October 28, 2021

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

Out Of Marbles
Slovenia
Over 1 year using the app
ReferralCandy replied October 28, 2021

Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers.

If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey

February 12, 2020

Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.

Nutriseed
United Kingdom
About 2 years using the app
October 21, 2021

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Ultimate Autographs
United States
Over 1 year using the app
ReferralCandy replied October 25, 2021

Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie

April 28, 2017

Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn't​understand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen!
Good job guys!!

Taurian Co
India
About 2 years using the app
September 1, 2023

I'm new to all of this and the folks at Referral Candy make it easy!

Boundless Robotics
United States
25 days using the app
ReferralCandy replied September 5, 2023

Thank you and you have been a delight to talk to as well. Please let us know anytime you need assistance. :)
- Katherine

Edited March 27, 2018

great customer service!

we are very happy to have a chance to know this app better.

Via Seta
Germany
About 2 years using the app
Edited April 16, 2020

Rating for customer service and support alone. I'm just starting to use the app so i can't really speak on results yet, but will update at a later time.

Smokeless
United States
25 days using the app
September 26, 2019

Very easy to install, and highly customizable.
Karen helped answer all my questions in a timely manner.

Mochiis
United States
About 2 years using the app
August 26, 2022

I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!

Neusin
China
25 days using the app
ReferralCandy replied August 26, 2022

It was great chatting with you today and I'm glad you're enjoying our services. :)
- Jelson