Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

January 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Lanolin Beauty International
Australia
4 months using the app
ReferralCandy replied February 1, 2022

Thank you for the kind words. I'll be sure to let JC know! - Tom

November 2, 2022

Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.

Top Dog Food & Supply
United States
4 months using the app
ReferralCandy replied November 14, 2022

Thank you for the review! Assisting you was a pleasure :) - Karen

March 17, 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
United States
Over 6 years using the app
April 17, 2020

Dwight was amazing! Just started using this app, and he answered our questions/clarifications fast! 5 star for customer service!

NurseryVan.com
Philippines
4 months using the app
November 27, 2019

Benz @ ReferralCandy did a great job of explaining the app after I had tested it out for a few days and showed me some extra features that I didn't know about. Definitely going to be taking advantage of the features with our website. Excellent customer service so far!

MasonBrite
United States
4 months using the app
Edited November 23, 2021

Lorraine was very helpful in answering our questions regarding initial referral emails and reminders! Great app and even better customer service.

Waeve
United States
4 months using the app
ReferralCandy replied November 23, 2021

Thank you for the kind words. Reach out any time! - Lorraine

February 14, 2018

fantastic support! they were very accomodating

Skinincorporated
United States
4 months using the app
Edited February 18, 2021

Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!

StyleMeGHD
United States
4 months using the app
August 31, 2021

Good Referral App. It was easy to setup. We went live with a referral program in just 10 mins. The support team is also friendly and prompt. Love the app.

Style Theory
Singapore
4 months using the app
ReferralCandy replied August 31, 2021

We're glad Caye was able to help! - Derek

Edited January 24, 2020

Lorraine was very patient and quick in answering several urgent questions I had - thanks so much for all your help!

Petite Ave
United States
4 months using the app