Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 29, 2019

Really easy to use and very helpful support team. Results are also clear and trackable on the dashboard. Would definitely recommend.

Jean Patrique Professional Cookware
United Kingdom
4 months using the app
January 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Lanolin Beauty International
Australia
4 months using the app
ReferralCandy replied February 1, 2022

Thank you for the kind words. I'll be sure to let JC know! - Tom

November 2, 2022

Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.

Top Dog Food & Supply
United States
4 months using the app
ReferralCandy replied November 14, 2022

Thank you for the review! Assisting you was a pleasure :) - Karen

April 17, 2020

Dwight was amazing! Just started using this app, and he answered our questions/clarifications fast! 5 star for customer service!

NurseryVan.com
Philippines
4 months using the app
March 17, 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
United States
Over 6 years using the app
November 27, 2019

Benz @ ReferralCandy did a great job of explaining the app after I had tested it out for a few days and showed me some extra features that I didn't know about. Definitely going to be taking advantage of the features with our website. Excellent customer service so far!

MasonBrite
United States
4 months using the app
June 6, 2022

The support team is very responsive and very helpful. The service itself is also very good, with flexibility in designing rewards and editing each page.

ハグもぐ
Japan
4 months using the app
ReferralCandy replied June 7, 2022

The pleasure is mine! We are grateful for this positive feedback about our services and how I have supported you with your concerns. Please reach out anytime you need help. :)

- Jon

Edited November 23, 2021

Lorraine was very helpful in answering our questions regarding initial referral emails and reminders! Great app and even better customer service.

Waeve
United States
4 months using the app
ReferralCandy replied November 23, 2021

Thank you for the kind words. Reach out any time! - Lorraine

Edited February 18, 2021

Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!

StyleMeGHD
United States
4 months using the app
August 31, 2021

Good Referral App. It was easy to setup. We went live with a referral program in just 10 mins. The support team is also friendly and prompt. Love the app.

Style Theory
Singapore
4 months using the app
ReferralCandy replied August 31, 2021

We're glad Caye was able to help! - Derek