Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 7, 2020

Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store

SOPHYGEMS
Estonia
3 months using the app
December 28, 2018

Tippy was amazing and very patient and got my issue resolved and was very thorough. Thank you for your help!

Altered Rival
United States
3 months using the app
May 17, 2021

Dwight was really helpful and responded fast just when we needed it. HE helped us with Mailchimp sync and contacting them solved the problem fast.

BrainLuxury
United States
3 months using the app
ReferralCandy replied May 20, 2021

I'll be sure to pass on your kind words to Dwight. Thank you so much for the review! -- Bryan B.

July 12, 2022

Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+

Primal Strength & Balance
United States
3 months using the app
ReferralCandy replied July 18, 2022

Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :)
- Katherine

April 30, 2021

Tom Koetz, my success manager has been really helpful in helping me set up my affiliate and referral program. It's all new to me and Tom has patiently explained each step with me via email and several phone calls. I tried setting up with another service provider and the support with Referral Candy's Tom is far superior. His response time, patience and thoroughness are much appreciated.

Santivia - Your Way To Good Health
Singapore
3 months using the app
ReferralCandy replied April 30, 2021

Thanks so much for your kind words, this made my day 😃 -- Tom K.

November 19, 2019

Just had an online chat with Derek and he was super helpful and answered my question. Waited for less than 5 seconds to get connected after I typed in my questions too ;).

BadAce Tactical
Canada
3 months using the app
March 25, 2020

I use this app to help me program the referral page automatically. It was helpful and I had a few problems and got to solve it instantly with the help of the service provided.

APOLSINGAPORE
Singapore
3 months using the app
February 25, 2021

Great app, great support. Easy to install and configure. Works as it have to. Hard to get a high conversion rate, but I guess we have to investigate more.

ShopSystem
France
3 months using the app
May 13, 2020

John helped me a lot with recovering my account. Excellent customer care. I was struggling with some feature missing and he worked that out!

Apulia Bakery
Italy
3 months using the app
Edited June 25, 2020

First off, thank you to Dwight for getting all of my questions answered and showing me how to set up my program to MY specifications. Second, check out my website (www.illkidusa.com) and sign up for our referral program with the widget in the bottom right corner (look for the gift box). Limited time to sign up!

The capabilities of this app are incredible. I am able to offer my friends/influencers extra without having to pay anything upfront to make that happen. I wanted to build a program where I could pay people to sell my brand, get secure monthly disbursements through Paypal and have the ability to track their rewards with through their link page, and with help from Referral Candy get set up to run multiple referral campaigns at once. This helps me tremendously and give me a chance to build a team that is compensated efficiently for their efforts. Thanks again Dwight for being there to help answer my question -even at 3:45am CT! Can't wait to see the results!

ILLKID
United States
3 months using the app