Referral Candy & Affiliate , 2,129 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.
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Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.
JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet
Thanks for the review! Just let me know if you need assistance! - jC
Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).
We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.
Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot
We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :)
- JC
Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.
Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.
Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.
Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!
Tried out the app for a few weeks. I like that they have a trial.
Jon - really good customers service.