Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

September 2, 2020

Tried out the app for a few weeks. I like that they have a trial.
Jon - really good customers service.

Simplify Teaching AS
Norway
3 months using the app
August 16, 2013

We are using the app for almost a month now and it seems to be working just fine. Responsiveness of their support team is truly outstanding!

Merry Tale
Lithuania
3 months using the app
January 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Mark | The Level Collective
United Kingdom
3 months using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Please feel free to contact us again if you need help! - Lorraine

Edited September 12, 2022

The app can be tough to figure out, but the chat feature has been amazing! I worked with Katherine who answered each and every question I had; she was beyond helpful in getting everything sorted out.

Raw Generation, Inc.
United States
3 months using the app
ReferralCandy replied September 7, 2022

Thanks for writing a review and we hear you. Our success manager, Katherine, sent a follow up message to address any concenrs you may still have. We look forward to speak with you again. :)

Edited February 3, 2016

Appreciate Benjamin's prompt support on all matters. We recommend.

Msm Test
India
3 months using the app
March 27, 2017

This app is working great so far! Excited to see what it can do for us as we are still on the free trial. Friendly and helpful staff.

Bloomdailyplanners
United States
3 months using the app
February 24, 2017

ReferralCandy is the perfect reward.referral interface to compliment Shopify and easy to use if all your business is run through Shopify. However, if you business resides on multiple platforms, then fortunately ReferralCandy has APIs that you can interface with. The APIs are well documented for the responses but a little weak on what is expected in terms of requests, but the good news is they have a great support team that is willing to help and responds within the day.

E Agent
New Zealand
3 months using the app
January 8, 2019

Simple to install, use, understand and great customer service from Karen. Recommended to set up a solid affiliate program easily and intuitively. It offers lots of flexibility, customization and allows to fit the brand identity of your site

Projectmaterials.com
Switzerland
3 months using the app
Edited July 19, 2019

It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.

FrankSmile UK
Germany
3 months using the app
November 24, 2022

The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.

Jewel Junkie Curacao
Curaçao
3 months using the app
ReferralCandy replied December 6, 2022

We are also grateful that you tried our services and looking forward to seeing great results on your referral program.
- Jon