Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

July 1, 2020

Derek was super helpful during the onboarding call. I'm excited to try out ReferralCandy. Thanks, Derek!

ReVased
United States
About 2 months using the app
September 8, 2022

JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.

No Reception Club
United States
About 2 months using the app
ReferralCandy replied September 9, 2022

You are welcome, and thanks also for writing a review. I really appreciate it.
- Jc

May 25, 2020

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

MAKESENZ
Belgium
About 2 months using the app
May 21, 2020

Hands down the best app you can get for referrals. You name it and they have it. Cash, points, percentages, discounts.

Had an issue and JON DOLOR addressed it immediately. Highly recommended.

ANAVRIN
India
About 2 months using the app
March 8, 2023

Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.

Zero Acre Farms
United States
About 2 months using the app
ReferralCandy replied March 8, 2023

We're happy to help! Thanks for the review! Let us know if you need help any time! - Jon & Katherine.

August 11, 2020

We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.).

Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!

Huron
United States
About 2 months using the app
March 3, 2020

I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.

Thompson Ferrier
United States
About 2 months using the app
September 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Upper Park Disc Golf
United States
About 2 months using the app
ReferralCandy replied September 13, 2021

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

February 7, 2023

Still trialing the product, but the support is has been incredibly helpful and responsive to all my questions!

Chiyo
United States
About 2 months using the app
ReferralCandy replied February 7, 2023

I appreciate the review! It was a pleasure assisting you! Just let me know when you need any assistance on the app! - Karen

April 1, 2020

This was super helpful. Benz Jalali was incredibly helpful with my questions.
Thank you for this service.

Mt Atkinson Coffee
New Zealand
About 2 months using the app