Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

March 24, 2022

Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.

ICCTUNING
Spain
About 1 month using the app
ReferralCandy replied March 28, 2022

Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson

April 13, 2021

I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.

Rigby
United States
About 1 month using the app
February 17, 2021

Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.

Robolink
United States
About 1 month using the app
September 4, 2020

JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!

CAPI
Australia
About 1 month using the app
October 19, 2020

So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!

Roamwide
United Kingdom
About 1 month using the app
March 19, 2019

Having a live chat with operators online all the time is great. DEREK was really helpful!

The Barn Coffee Roasters Berlin
Germany
29 days using the app
September 30, 2019

Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.

Emergency Zone
United States
28 days using the app
May 29, 2020

DWIGHT was really helpful in answering my questions when our team needed the support. We are new in using Referral Candy, and we are already liking it!

MUKK
Malaysia
28 days using the app
March 22, 2021

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

inne shop
Germany
26 days using the app
November 14, 2018

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

MemoryStitch
United States
26 days using the app