Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

December 10, 2019

Just signed up and it looks super easy to use. I had a couple questions and they have one the best customer services in the game. Tom Koetz emailed me back and forth and I couldn't figure out something small, and was able to get on a call and screen share to help me out. Doesn't get better than that. 5 stars all day!

Physio Memes
United States
About 1 month using the app
September 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Blue
France
About 1 month using the app
ReferralCandy replied September 24, 2021

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

January 9, 2019

I decided to use the referral candy app to grow our customer base and reward our current customers. Derek Has been a great Help.

Gourmet Prime
United States
About 1 month using the app
September 7, 2021

The customer service is very good, and Dwight is patient to answer my questions and help us deal with them

David Archy
China
About 1 month using the app
ReferralCandy replied September 8, 2021

Thank you for five stars! Reach out any time! - Dwight

March 30, 2023

It took a little time to get up and running, but Jessa was super helpful in helping us work through some of the technical issues (we wanted to use it for Recharge, so it was a bit more of complex integration).

Catalyst Pet
United States
About 1 month using the app
ReferralCandy replied March 31, 2023

Thank you for being so patient while we're working on setting up your campaign. All the best! :)
- Jessa

May 23, 2022

Super detailed instruction and very careful to teach me, this is the first time I've used this plugin and it works great! Thanks, Hannah!

Shokz
Netherlands
About 1 month using the app
ReferralCandy replied May 31, 2022

Pleasure is mine. :) I'm so glad that you liked our services and hoping to see great results on your campaign as we go along. We're always here to support you anytime you need help.
- Hannah

November 13, 2017

Great app and customer service! Easy to use and works great!

Mumberry
United States
About 1 month using the app
August 20, 2020

I'm still working to optimize the program with our users but the Referral Candy team has been very helpful. Karen did a great job of giving us some pointers along the way. Thanks

KOR Fitness
United States
Over 1 year using the app
April 26, 2018

I was not so happy - until i spoke to Karen who explained it all and was so helpful! Thank you so much Karen!

Oceansalivehealth
United Kingdom
About 1 month using the app
March 28, 2023

Referral Candy is awesome. Customers can just start sharing, saving them the trouble of signing up. The after-sales service is also impeccable, Cris helped a lot.

bestpicks
United States
About 1 month using the app
ReferralCandy replied March 30, 2023

You were a delight to work with. Thank you so much for this review. :)
- Cris