Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 26, 2021

Great customer service, thanks Dwight Salagsag. I've never seen a very nice service in the app store

EasyPainting
France
About 1 month using the app
ReferralCandy replied May 27, 2021

Thanks so much! Glad I could help. — Dwight S.

July 30, 2019

Tippy was really nice and gave us really good advice on the product. Referral Candy is awesome. I recommend it.

Tropicfeel
Spain
About 1 month using the app
March 2, 2023

Customer service is very good.
When I asked if they could only handle $ when I wanted a discount in Japanese yen, they responded politely even in my poor English and were able to resolve the issue pleasantly.
As a result, I was able to get a discount in Japanese yen as well as most other currencies.
I am sure I will continue to this services in the future.

Legal LSD
Japan
About 1 month using the app
ReferralCandy replied March 2, 2023

I appreciate the review! It was a pleasure assisting you. Please reach out any time if you have questions. - JC

July 31, 2019

Derek was very nice and helpful. He gave me good advices on how to make the app more efficient for my store. Great customer service!

nude envie
United States
About 1 month using the app
April 29, 2019

I am currently using the 30 day trial and I couldn't be more pleased! The app is seamless, straightforward and very easy to implement the pop-up, design the email and share on social media. It's a must-have to reward engaged customers.

Vintage Foundry Co
United States
About 1 month using the app
August 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Metamorphoza
Bulgaria
Over 1 year using the app
May 18, 2022

A very user-friendly app. The level of customer support is also fantastic, response times are quick and Hannah in particular was very helpful. Highly recommend Referral Candy!

Pure Water Systems
Australia
About 1 month using the app
ReferralCandy replied June 1, 2022

Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - Hannah

January 9, 2020

This was so easy to set up. I. Literally 2 minutes I was ready to go.

Tippy really helped me understand how to make the best of it.
I can’t wait for my site to be ready to
Launch and that I get enough traffic to use this!

weevle
Romania
About 1 month using the app
January 28, 2021

Super customer support with emails, he was quick with the responses and answering my concerns!! Great job!!!! Glad to know I could get my answers quickly.

Rapid Release Therapy
United States
About 1 month using the app
May 19, 2021

Customer service really good, Benz helped me out with my issues within a few minutes of sending a message for help

BARBERNOVA
United States
About 1 month using the app
ReferralCandy replied May 20, 2021

So happy I was able to help, thank you for the review! -- Benz J.