Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.

April 21, 2021

Mardie was amazing in helping me understand everything! Great service and support. I was unclear on the full process and she help step by step

SimpleSurprises
United Kingdom
29 days using the app
June 4, 2020

Nice app, I think it will be really helpful for my store! Thanks Derek for showing me all the possibilities of the app.

BassGears
France
29 days using the app
April 30, 2021

Estoy configurando la app y tenía algunos problemas con las traducciones, contacté con el soporte técnico y han respondido al segundo, solucionado mi problema en menos de 1 minuto. 100% recomendable.
Gracias Tomas!

SkinBioCare
Spain
29 days using the app
ReferralCandy replied April 30, 2021

Gracias! Feel free to reach out if you need anything else. -- Tom K.

April 22, 2020

Super impressed with the customer service. I sent a question and within minutes Karen had an answer. She ended up working with me for over an hour! Answering all sorts of questions about colors and functions. She helped to customize the app to fit my need. Karen actually just made the changes for me! Wow, I have never experienced such top notch help. I was debating whether to go with Referral Candy because of the price... You definitely get what you pay for!

NJ Home Delivery - Hoboken Farms & Joe Tea
United States
29 days using the app
September 27, 2018

This is my first day using ReferralCandy. I contacted them to ask some general inquiries. I got Ben to help me out. He was very knowledgable with the product and assisted me as well with my problem about the customization of the banners. I don't like the orange colors of the default theme because it doesn't suit my website but Ben helped me customize it according to my preference. I ended up customizing the theme beautifully. Thank you Ben!

Valerie Fineries
Philippines
29 days using the app
June 24, 2021

I just installed Referral Candy today, not very sure how it goes. But I would like to give a BIG THANKS to Derek, he's been so helpful. Your service deserves more than a 5 star. THANK YOU!

Jabees Store
Hong Kong SAR
29 days using the app
ReferralCandy replied June 29, 2021

Thank you so much for the review! — Derek B.

February 3, 2020

Derek from support was super helpful! He hopped on the phone with me and walked me through an installation issue.

Mosaic Foods - dev
United States
29 days using the app
August 22, 2017

great customer service! stays with you until the issue is fully resolved.

Wooden Ships
United States
29 days using the app
June 23, 2020

Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.

Good Harvest Organic Farm
Australia
Over 1 year using the app
July 8, 2019

Hi,
Received great and prompt support from Tippy..Looking forward to using Referral Candy for our upcoming event

enfashop-hk-dev
Hong Kong SAR
29 days using the app