Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 2, 2018

I'm using this app. Great support and good app. I highly recommend you reading this to get referral ...

Time spent using app: 6 days
October 1, 2018

I have used this and it is Amazing! the support team is great especially pink chicken who was ever so helpful as to talk me through the process and figure out what i needed to do. I highly recommend you reading this to get referral candy.

Culture Hustle USA
United Kingdom
Time spent using app: 28 days
October 1, 2018

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

Bottega di Lungavita
Time spent using app: 9 months
October 1, 2018

Tippy was very helpful and thorough in explaining the features and answering questions regarding campaign set up.

Pink Chicken
United States
Time spent using app: 12 months
September 28, 2018

Tippy quickly answered some questions I had about the app's features and workaround solutions were presented. Quick and friendly support.

United States
Time spent using app: Over 4 years
September 27, 2018

This is my first day using ReferralCandy. I contacted them to ask some general inquiries. I got Ben to help me out. He was very knowledgable with the product and assisted me as well with my problem about the customization of the banners. I don't like the orange colors of the default theme because it doesn't suit my website but Ben helped me customize it according to my preference. I ended up customizing the theme beautifully. Thank you Ben!

Valerie Fineries
Time spent using app: 29 days
September 27, 2018

This app is quite simple to use. Tomas guided me well through my 1st referral campaign. It got created within minutes. I like how easy it is to promote the campaign through ReferralCandy as it partners with Facebook, Mailchimp. So, everything is just a click away!

Time spent using app: 4 months
Edited September 27, 2018

New to this APP - so far customer service is ON POINT. Tippy was very helpful and patient with me while I had technical difficulties. Thanks!

UPDATE: Needing help again today and Lorraine was quick to respond and solved my issue immediately. Can not express enough how impressed I am with the customer service from these guys. A++

Champ Chest
United States
Time spent using app: About 2 years
Edited April 17, 2019

Was so stressed after i installed the app not knowing what my next steps were.. Tippy from Referral candy got in touch with me and guided me through the entire process.. after the call it was a piece of candy to complete the setup....

4/17/2019 - Still using the app, great customer support from Tippy , immediately was available for help with questions,,,

Thank you guys so much..

Update 10/24/2018....

Great customer service- We were wondering how to add custom image to the Social media settings... Karen from Referral candy connected immediately to guide us through... Upload the image through tiny-pic URL and copy and paste the Image URL

The Reset
United States
Time spent using app: 7 months
September 20, 2018

I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.

Hayden Rowe Candle Co.
United States
Time spent using app: Over 1 year
ReferralCandy replied May 13, 2021

NB: This review is from 2018, about a previous version of ReferralCandy.

Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.