Referral Candy & Affiliate , 2,129 reviews

Just got help from Tippy to set up our first referral program and the service was great. He was efficient, helpful and proactive. Really happy with your customer support service and very satisfied with the attention provided by Tippy.

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

The customer service, Tom was very helpful. He explained things well and were very willing to help!

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

App is looking good so far. There is a bit of a learning curve so I would suggest contacting the help desk professionals. Derek is the agent that helped me and was the bomb.com answering all my questions. Very patient and fun to work with.

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Just started using this app recently, and have to say the support is very responsive, and helpful. Val was lovely, and answered all my questions quickly!

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links.

I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service.

Do you like sitting at loading screens only for them to not show any information?
Like to click buttons that just hang out for minutes?
Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you?

Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly.

Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through.

Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.

Rating for customer service and support alone. I'm just starting to use the app so i can't really speak on results yet, but will update at a later time.

I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!