Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.

May 7, 2020

Derek B. from Referral Candy was a complete lifesaver. He just transformed my experience of the site / the app. He was patient, thoughtful, diligent, and spent hours (4+ hours and counting) and helping me make sure that everything was just right. It's customer service like this that makes me excited to use the app and learn more. Through his help and expertise, he has helped us create a program of which we can be so proud.

thememorybanks.com
United States
16 days using the app
October 2, 2020

Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.

Qiewa
United States
16 days using the app
November 5, 2018

Love the App and LOVE the customer service. Karen helped me figure everything out. ِAnd know Im ready to get rolling on growing my business and my referrals. Thanks again.

Pukka Socks
United States
15 days using the app
May 15, 2019

I love the app and the extra support I got from Karen M. when I was having issues was a huge bonus!

Puffworks
United States
15 days using the app
December 27, 2019

Thanks to Derek I have a functioning referral program! He provided step by step instructions via a screenshare and that was exactly what I needed!

You rock!

The Finer Things 1920
United States
15 days using the app
November 2, 2022

Good, swift customer service and ap works well. No complaints from our side, and program works well.

Buddy Bites SG
Singapore
14 days using the app
ReferralCandy replied November 2, 2022

It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :)
- Hannah

April 5, 2022

Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.

OOSH eco tableware US
Singapore
14 days using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Jelson

July 26, 2022

Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.

Ananda
France
14 days using the app
ReferralCandy replied July 27, 2022

Yayyyy!! I also had a great time assisting you with your concern. Thanks for this review. :)
- Katherine

May 18, 2022

Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.

Underdays
United Kingdom
14 days using the app
ReferralCandy replied May 31, 2022

You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine

August 31, 2021

It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.

Pulpy Garden
Malaysia
14 days using the app
ReferralCandy replied August 31, 2021

Thanks so much! Glad I could help - Caye